Supporting Windows 10 (1 day)

Delivered in a fast paced, chalk and talk presentation.

There will be plenty of demos and discussion about Microsoft’s latest operating system and how it compares and builds on Windows 7 and 8.

The content is delivered in one day as a presentation / demo only without learner hands-on. For the two day course there will be some practical labs during the two days, with each attendee requiring access to an internet connected Windows 10 device.

Course Outline

Lesson 1: Introducing Windows 10 

  • New features of Windows 10, User Interface
  • Customizing Start menu, Alt Tab & Multiple Desktops, Search, Cortana
  • Action Centre, Control Panel & Settings
Lesson 2: User Accounts and OneDrive
  • Microsoft Account & User Accounts, Domain Accounts, Blocking Microsoft Accounts
  • Sign on: Picture Passwords, PIN security, Windows Hello
  • OneDrive Integration, OneDrive synchronisation differences since Windows 8

Lesson 3: Security

  • User Account Control
  • Manage Device Security, TPM, Device Guard, Microsoft Passport
  • Using BitLocker Drive Encryption, BitLocker To Go, Recovering BitLocker Drive Encrypted devices, MBAM overview
  • Windows Firewall, Network Location Profiles
  • Malware protection, Windows Defender

Lesson 4: Connectivity & Resource Control

  • Configure and manage Network Connectivity for a Windows 10 Device, Tools for Configuring Network Settings
  • Windows 10 Web Browsers, Internet Explorer, Microsoft Edge
  • Review of NTFS, ReFS, Shared Folders, Managing Printers
  • Manage Apps, Windows Store, Updating Apps From the Windows Store, Sideloading Apps
Lesson 5: Maintaining, updating and upgrading
  • Monitoring Windows 10, Task Manager, Reliability Monitor, Problem Steps Recorder
  • File History, Restore Files, Device Drivers, Rollback Drivers
  • Manage Power Settings, Battery Saving
  • Updating Windows 10, Deferring Windows Updates
  • Windows as a Service, servicing branches. Windows Upgrades
Lesson 6: Recover & Troubleshoot Windows 10 Devices
  • Maintaining Windows 10, Defrag, Disk Clean-up, Task Scheduler
  • Troubleshooting Wizards
  • Windows Recovery Environment (Windows RE), Start-up Settings
  • Reset & Refresh, Advanced Startup options, Where is the F8 boot menu?